Disorders have a far reaching affect on us that we often discount.
Gor example: At 17yo I joined the airforce and within 3 years had bought and sold 25 cars. Colleagues laughed and so did I, not acknowledging why.
Then I left that career and within the next 20 years had bought and sold another 45 cars! And made a loss on most. Furthermore I’d had more than 80 jobs and 15 professions! Finally 10 years ago at 54yo I was diagnosed with bipolar , dysthymia etc. It all then made sense
So, what about you? Well your work conditions are undesirable and your low mood and fragility seems such that you might not have the endurance to maintain full time employment.
Suggestions? Seek 2 or 3 part time or casual jobs, less time with the same faces, less reliant on one source of income.
Return to work with a positive outlook and play the game. Meaning watch how others do their work to last in the job.
If you get desperate prolong your quitting decision to take whatever leave you have or take some more sick leave. Do what you can to delay because you might recover and we know that when you are mentally unwell you don’t think you’ll recover but you usually will.
There is a high percentage of poor workplaces. Call centres is a slave driving environment so it doesn’t surprise me. Try to accept that your workplace is a machine that won’t change- ever! So work with it not against it.
Finally, prepare yourself in case of total meltdown where you cannot work. In that case you’ll need to have your finances in an orderly way with lowest debt etc.
Lots to think about.