Helpful contacts and websites

If you need some extra advice or want to talk things through, the sites and organisations listed on this page are here to help.

General support

beyondblue

1300 22 4636

Email or chat to us online at www.beyondblue.org.au/getsupport

Learn more about anxiety, depression and suicide prevention, or talk through your concerns with our Support Service. Our trained mental health professionals will listen, provide information and advice, and point you in the right direction so you can seek further support.

Lifeline

13 11 14

A free online, phone and face-to-face crisis support and suicide prevention service, providing counselling, information and referral. 13 11 14 is a confidential telephone crisis support service available 24/7 from a landline, payphone or mobile.

Suicide Call Back Service

1300 659 467

A free nationwide professional telephone and online counselling service for anyone affected by suicide.

QLife

1800 184 527

A phone and webchat service managed by and for lesbian, gay, bi, trans and intersex communities. This service provides a place to talk about mental health, negotiating the medical system, relationships, isolation, coming out, people making assumptions about a persons’ gender and a whole host of other concerns.

Aboriginal and Torres Strait Islander services

Aboriginal and Torres Strait Islander people can also contact their local Aboriginal Community Controlled Health Organisation or Aboriginal Health Worker at their local health service. Find more information at www.naccho.org.au/about-us/affiliates.



Resources to help parents support young people

ReachOut Parents

An online service to help parents help their teenagers. As well as fact sheets, practical tips and stories, ReachOut Parents has an online community forum where parents can talk to other parents about experiences and work through concerns.

Raising Children Network

An online resource for Australian parents, taking you from pregnancy to newborns to teenagers. Raising Children Network offers evidence-based content on hundreds of topics about raising children and looking after yourself as a parent.

Relationships Australia

Provides relationship support services for individuals, families and communities. 

Kidsmatter

KidsMatter is a mental health and well-being initiative set in primary schools and early childhood education and care services, and includes resources to support families.

Parentline

A confidential telephone counselling service providing professional counselling and support for parents and those who care for children. Parentline aims to nurture and support positive, caring relationships between parents, children, teenagers and significant other people who are important to the wellbeing of families.

Parentline ACT

(02) 6287 3833 (cost of a local call)

9am to 5pm, Monday to Friday

Parent Line NSW

1300 1300 52 (cost of a local call)

24 hours a day, seven days a week

Parentline QLD & NT

1300 30 1300 (cost of a local call)

8am to 10pm, seven days a week

Parent Helpline SA

1300 364 100 (cost of a local call)

24 hours a day, seven days a week

Parentline VIC

13 22 89 (cost of a local call)

8am to midnight, seven days a week

Parenting WA Line

(08) 6279 1200 or 1800 654 432 (free for STD callers)

24 hours a day, seven days a week

Support for children and young people

National youth mental health service

headspace

Information and advice for young people, their parents and carers, and professionals working with young people. 

headspace centres

With 40 centres across the country, any young person who needs support, advice or just someone to talk to about a life problem, can walk in and be treated with respect and compassion, within a confidential and safe environment.

eheadspace

1800 650 890

Online and telephone support service that helps young people who don’t feel ready to attend a centre or who prefer to talk about their problems via online chat, email or on the phone.

Online and phone support

Youthbeyondblue

beyondblue’s website for young people aged 12 to 25.
1300 22 4636
Email or chat to us online at www.beyondblue.org.au/getsupport
Learn more about anxiety, depression and suicide prevention, or talk through your concerns with our Support Service. Our trained mental health professionals will listen, provide information and advice, and point you in the right direction so you can seek further support.

Kids Helpline

1800 55 1800
A free, private and confidential telephone and online counselling service specifically for young people aged between five and 25. 

Bite Back

An ever-changing space where young people can discover ways to amplify the good stuff in life, share real and personal stories with others, check out videos, blogs and interviews of interesting people, check and track their mental fitness, and get their teeth stuck in to a bunch of activities. Bite Back is an initiative of Black Dog Institute.

itsallright

1800 18 7263
Dealing with a mental health condition in a family can be hard. Read or listen to fact sheets, podcasts and the diaries of four teenagers, based on real stories, for clear facts and information. itsallright is an initiative of SANE Australia.

MoodGYM

This free, fun, interactive program helps young people identify and overcome problem emotions and show how to develop good coping skills for the future. 

ReachOut.com

Take control of whatever you’re going through. Use ReachOut.com to figure things out and make life better. The website offers fact sheets, forums and other resources designed specifically for young people. ReachOut.com is an initiative of the Inspire Foundation.

Reach Out Central

An interactive program designed to help young people explore how thinking, behaviour and feelings all interact with each other, how to help improve and learn new life skills.

Somazone

A safe space for young people to ask questions, share stories and get help for mental health issues, sexual health, relationships, abuse, body image, and drug use. Somazone is an initiative of the Australian Drug Foundation.

WhatWorks4u

Helps young people share what treatments have worked for their mental health issues and find out what others have found helpful. WhatWorks4u is an initiative of Orygen Youth Health Research Centre.

Services for young carers

Do you help care for someone who has an illness, disability, a mental health condition or alcohol and drug problems? Are you in need of support? Check out these sites for information and support.

Young Carers

1800 242 636

Information for young people on how to look after yourself and the person you are caring for. Young Carers is an initiative of Carers Australia.

Children of Parents with a Mental Illness (COPMI)

Information for kids, teens and adults who have a parent with a mental health condition.

Multicultural Youth Centres

There are a number of multicultural youth centres and services across Australia. They may operate as a Multicultural Youth Service as in the ACT or as a state-wide organisation such as Centre for Multicultural Youth in Victoria and Information and Cultural Exchange (ICE) in Sydney. Local services and centres can also operate through local councils, non-government organisations and health services.

Support for new and expectant parents

If you, or someone you care about, are in crisis and you think immediate action is needed, call emergency services on 000 (triple zero).

For other assistance, please contact your local doctor/GP or Maternal, Child and Family Health Nurse/Parenting Service.

Aboriginal or Torres Strait Islander people, please contact your local Aboriginal Community Controlled Health Organisation or Aboriginal Health Worker at your local health service.

You can also contact your local council or Community Health Centre for more information about support groups running in your local area.

Support during pregnancy and early parenthood 

Post and Antenatal Depression Association Inc (PANDA)

1300 726 306

Pregnancy, birth & baby helpline

1800 882 436

GROW Support Groups

1800 558 268

Australian Multiple Birth Association

1300 886 499

Miracle Babies Foundation

1300 622 243

SANDS Australia Helpline

1300 072 637

SIDS and Kids

(03) 9819 4595

Australian Breastfeeding Association

1800 686 2 686

State/territory based information and help lines

Please see the contact numbers listed in these resources:

Other useful websites


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